This Privacy Policy describes how we collect, use, process and distribute your information, including personal data used to access this website. We reserve the right to change this Privacy Policy on the website at any time without notice.
We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our website shall be limited to the purposes under this Privacy Policy and our Terms and Conditions.
We are the data controllers as we are collecting and using your personal data and we use trusted third parties as our data processors for technical and organisational purposes, including for payment and email marketing. We use reasonable efforts to ensure our data processors are GDPR compliant.
If you have any questions about this Privacy Policy please contact woof@08jcew.08jcew.08jcew.beyondthebreed.co.uk or write to Beyond the Breed, 3 Mercury Road, Richmond, North Yorkshire, DL10 4TQ.
THE TYPE OF PERSONAL INFORMATION WE MAY COLLECT.
We will only collect the minimum amount of information necessary for us to fulfil our contractual obligations to you, and currently collect and process the following information:
- Your name and address.
- Billing and credit card information.
- Your telephone numbers.
- Your email address.
- Details of your dog(s).
Please note that when you supply us with information voluntarily you are giving us consent to collect, use and process this data in accordance with our contractual obligations to you. You are welcome to request us to delete your personal data by contacting us at woof@08jcew.08jcew.08jcew.beyondthebreed.co.uk at any time.
HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Website purchases.
- Workshop bookings.
- Workshop related documents.
- Enquiry form questions.
- Newsletter sign-ups.
We also receive personal information indirectly from the following sources in the following scenarios:
- Workshop attendance forms.
- Workshop feedback forms.
- Your emails and text messages to us.
We use the information that you have given us in order to:
- Supply you with information prior to, or after a workshop.
- Help you get the most from attending a workshop.
- Improve our workshops and other services.
- Answer any questions you may have regarding online purchases from our website.
- Answer your questions after submitting a Contact Form from our website.
- To provide you with a positive experience when using our website.
We may contact you if you have given us your clear, unambiguous consent to do so and we will contact you under our contractual obligations to you for delivery of goods or services you have purchased from us.
We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for any of our work or webinars online, we may send you marketing emails based on the content of those webinars etc. You will have the option to opt out of our emails should you wish.
We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, or our merchant accounts to process payment, and Google or social media accounts in order to run advertisements. We may also use the data you provide us to run targeted social media advertisements.
ANONYMOUS DATA COLLECTION AND USE.
To maintain our website’ high quality we may use your IP address to help diagnose problems with our server, identify which areas of the website are most heavily used, and display content according to your preferences.
Your IP address is the number assigned to computers connected to the internet and this is essentially “traffic data” that cannot personally identify you but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers.
PAYMENTS PROCESSING AND THIRD-PARTY WEBSITES.
We will use the personal data you give to us in order to process your payment for the purchase of goods and services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.
We have no responsibility or liability for the content and activities of any websites that we may link to/from our own, nor do we have any responsibility for other individuals, companies or entities whose website or materials may be linked to our website or its content, or their website(s) or content(s). Thus, we cannot be held liable for the privacy of the information on another website or for personal data that you voluntarily share with their website. Please ensure that you review the privacy policies for other website(s) for information on how they store, use and protect the privacy of your personal data.
VIEWING BY OTHERS.
Please note that whenever you voluntarily make your personal data available for viewing by others online through this website or its content, or in a social media group that we manage, or on or about a blog post or online during a group meeting, that data may be seen, collected and used by others. Therefore, we cannot be held responsible for any unauthorised or improper use of the information that you have voluntarily shared.
COPPA AND GDPR COMPLIANCE.
We do not collect information from anyone under the age of 18 years, in compliance with the Children’s Online Privacy Protection Act 1998 and the General Data Protection Regulation Act 2016.
HOW WE STORE YOUR PERSONAL DATA.
The personal data that you provide us is stored internally through a data management system and this data is only accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such personal data, ie. our hosting provider, newsletter provider, payment processors or Beyond the Breed company staff.
Personal data is stored for the minimum amount of time necessary to provide you with the information and/or services you requested from us and for longer periods if necessary for legal, contractual and accounting purposes, legal requirements and obligations.
CONFIDENTIALITY.
We aim to keep the personal data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good faith belief that:
- Such action is necessary to protect and defend our property or rights or those of our users or licensees.
- To act as immediately necessary in order to protect the personal safety or rights of our users or the public.
- To investigate or respond to any real or perceived violation of the Privacy Policy or of our Website Disclaimer, Terms and Conditions, or any other Terms of Use or agreement with us.
PASSWORDS.
To use certain features of the website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password and you are responsible for all activities, whether by you or by others, which occur under your username of password and within your account.
We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal data at your own risk.
We will use our best efforts to keep your username and password(s) private and will not otherwise share these details without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
ACCESSING, UPDATING, OR DELETING YOUR PERSONAL DATA.
You have the right to:
- Request information about how your Personal data is being used and request a copy of what personal data we use.
- Restrict processing if you think the personal data is not accurate, is unlawful, or no longer needed.
- Rectify or erase personal data and receive confirmation of the rectification or erasure.
- Withdraw your consent at any time to the processing of your personal data.
- Lodge a complaint with a supervisory authority if you feel we are using your personal data unlawfully.
- Receive personal data portability and transference to another controller without our hinderance.
- Object to our use of your personal data.
- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
UNSUBSCRIBE.
You may unsubscribe from our e-newsletters or updates at any time by clicking on the “unsubscribe” link at the footer of all email communications. If you have any questions or are experiencing problems with unsubscribing, please contact us at woof@08jcew.08jcew.08jcew.beyondthebreed.co.uk
SECURITY AND SPAM.
We take commercially reasonable steps to protect your personal data from misuse, disclosure or unauthorised access. We only share your personal data with trusted third parties who use the same level of care in processing your personal data as we do. However, we cannot guarantee that your personal data will always be secure due to technology or security breaches. Should we be aware of a data breach we will inform you immediately.
We have a no spam policy, and you are free to opt out of our communications at any time by selecting the unsubscribe link on any of our emails. We take all necessary steps to ensure that we are compliant with the Can-Spam Act 2003. We do not send out misleading information and we will never sell or rent your email address.
NOTIFICATION OF CHANGES.
We may use your personal data, such as your contact information, to inform you of changes to the website or its content, or to send you additional information if requested. We reserve the right to change, modify, or otherwise alter our website content, and this Privacy Policy at any time. All and any changes or modifications shall become effective immediately upon posting. Please review this Privacy Policy periodically. Continued use of any information obtained through or on the website or its content following the posting o changes and/or modifications, constitutes acceptance of the revised Privacy Policy. In the event of changes, we will notify you by a prominent note on our website.
HOW TO COMPLAIN.
If you have any concerns about our use of your personal data you can complain to the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
WILMSLOW
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk